Work with us
We currently employ a team of around 45 which is a mix of part time & full time, seasonal and permanent staff even apprentices and as such we have a full range of ages and experiences throughout the company. We have won several industry awards which have been as a result of teamwork creating a great customer experience.
We are lucky enough to have a very low turnover of staff and as such situations vacant don’t often occur, however if there is nothing advertised here we would still love to hear from you. Of course plants are at the very heart of our business and we are always keen to hear from enthusiastic plants people who have experience in gardens and nurseries however that’s not just what we are about....
As professional retailers we are always looking to hear from people who have had experience in the wider retail industry, marketing or customer relations as well as direct garden centre knowledge. We also run our own café on site, have a busy pet shop and have a website that sends goods across Europe.
Vacancy for a Full time pet shop assistant
The pet shop at Groves forms a large proportion of annual sales for the whole garden centre. It provides a good stream of constant income all year round when the rest of the garden centre is extremely seasonal. It turns over stock at a high rate taking in deliveries of goods every day of the week.
Often the goods have a short shelf life so good awareness of sell-by dates and small but frequent ordering is essential.
Our pet shop is in an extremely competitive market with several other pet shops and supermarkets operating in Bridport and the surrounding area. Often the items are not only very price sensitive but also can carry a low margin therefore the need to be aware of keeping costs low and selling goods at the correct price is paramount.
Pet shop customers also make regular and frequent visits to our pet shop and are extremely habitual and loyal so customer satisfaction is of the utmost importance
We are looking for somebody to assist in our pet shop to allow our pet shop manager to concentrate on more strategic operations. We need somebody who is very happy working with the public on a day to day basis with exemplary customer service skills. A love of animals is essential! The job involves a great deal of manual handling on a daily basis both unloading bags of pet supplies from goods in and carrying bulk bags to customer’s cars.
The successful candidate will be able to think for themselves, spot jobs that need doing and get them done. There will be the opportunity to learn about ordering from suppliers to provide holiday cover for the manager for ordering.
Duties to include
• Being polite, friendly and welcoming to customers at all times.
• Helping customers with queries and advising on products.
• Being clean and presentable to customers at all times.
• Keeping the pet shop clean, tidy and presentable.
• Ensuring that the shelves are filled and faced up at all times
• Learning the ordering systems so as to provide cover when the pet shop manager is absent.
• Forming good, professional relationships with suppliers.
• Checking in delivered items.
• Unloading deliveries and putting goods away.
• Ensuring that perishable goods are rotated in a timely fashion
• Ensuring that prices are kept updated and displayed when necessary.
• Ensuring that costs are kept to a minimum.
• Following all health and safety instructions at all times
This is a full time position, 4 days a week during the week (9-5) plus every other weekend.
C.W. Groves & Son Ltd is one of Bridport’s longest established businesses. We employ over 45 colleagues many of whom have been with us for more than 10 years. We have won many regional and national awards for customer service and we pride ourselves on the loyalty that our team shows to the business.
If you think you have what it takes to join our pet shop team then please send your CV to email@example.com