Work with us
Working at Groves
We are family business with a family business ethos to employment. Luckily, we have a very loyal team here at Groves and as such we don't often have situations vacant that we need to advertise, in fact we are fully staffed right now but that doesn't mean we don't want to hear from you.
We are a business that's growing fast. We have a garden centre, nursery, restaurant as well as a supporting team in the office. We do a little bit of everything: retailing, marketing, purchasing, sales, IT as well as a whole load of horticulture! So, if you think you might be of use to us, aren't afraid of a bit of hard work and feel confident dealing with the great British public (yes, all roles require exceptional customer service) then we would love to hear from you.
Whichever way you think you might be able to help Groves grow into the future, let us know today by sending your CV to firstname.lastname@example.org.
Current Vacancies (June 2019)
Full time position at Groves Nurseries Bridport
Garden Leisure Sales Assistant
Reports to: Garden Leisure Manager
We have an exciting opportunity for somebody to join our sales team at C.W. Groves and Son. Groves prides itself on selling good quality, high end summerhouses, sheds, garden furniture and barbecues. These high value items often need their features and benefits explained to a customer so that they are aware of the value of the product that they are buying and so that they can make informed decisions.
The successful candidate for this role will show exemplary customer service and be confident in talking to the public. They will be willing to undergo both in house training and training provided by suppliers so that their product knowledge and professional ability is always up to date.
The role will also involve using a PC for record keeping and creating POS so they will also be proficient in both Word and Excel. Training will be provided to use the company EPOS system which is used to make sales and keep track of stock. The Garden Leisure sales assistant will also need to prove cover for managing website dispatch when the web manager is not available. Training on the use of Open Cart will also be provided.
Supplier deliveries will need to be unloaded and checked off efficiently paying attention to detail and packed away in an organised manor whilst recording stock.
The Garden Leisure sales assistant will work closely with the garden leisure buyer to ensure that stock is merchandised in a presentable manor at all times and is appropriate to the time of year. They will provide feedback from customers so that the range can be tailored to suit the needs of the business.
There will be the need to negotiate prices with customers. This will need to be done within company guidelines that meet the requirements of the business whilst satisfying the customer.
Once a sale has been made, the sales assistant will be expected to follow this sale through by contacting the customer to arrange delivery, assembling the furniture if necessary and then delivering the furniture so a full driving licence will be required.
Whilst the focus of this role will largely be on the Garden Leisure part of the business, there will be a need to have a good understanding of garden buildings sales and operation. The Garden Leisure Sales assistant will work closely with the Garden Building sales assistant to create a sales team that can assist and cover each other when necessary.
Groves operates 7 days a week and the sales staff work on a 2-week rota so you will be expected to work every other weekend, but time off will be given in the week. The working day is from 8-5 with the opportunity to work later opening in the busier periods.
In return we can offer a relaxed but professional working environment in one of Bridport’s longest established, most highly respected family businesses. Many employees have been with C W. Groves and Son well excess of 10 years which is hopefully reflective of secure working environment provided. A full-time position can expect to get 28 days holiday a year plus bank holidays.
Key skills required;
• Exemplary and proven customer service record
• Fully presentable and approachable to customers at all times.
• The ability to present stock in an interesting and efficient way making best use of the space available.
• Proficient and confident using Excel and Word.
• A keenness to understand a product and to relay this information to customers.
• A full driving license.
• A forklift licence or the willingness to undergo forklift training.